Privacy Policy

Last Updated: June 1, 2023

Table of Contents

1. Introduction

SparkleClean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Contact information (name, email address, phone number, mailing address)
  • Account information (username, password)
  • Service request information
  • Payment information
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage of our website, including:

  • Log and usage data (IP address, browser type, pages visited, time spent)
  • Device information (operating system, device type)
  • Location information
  • Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your service requests
  • Communicate with you about our services, promotions, and events
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage and trends
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • With professional advisors (lawyers, accountants, etc.)
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • With your consent or at your direction

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Necessary cookies: Essential for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about cookies, please see our Cookie Policy.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct or update your personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: